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Feeling sick? Get the right care at the right time

Respiratory illnesses are surging — avoid an unnecessary trip to the ED and know where to seek care based on your symptoms
 
Respiratory illnesses are increasing across our region. Essentia Health offers many same-day and virtual care options to help you get the care you need, when and where it’s right for you. 
 
Research shows that about one in three emergency department (ED) visits are for conditions that are not emergencies. Essentia encourages patients to choose the level of care that best matches their symptoms. This helps you get timely care and keeps emergency departments available for people with life-threatening needs.
 
Helping you choose the right care
 
Visiting an ED with a non-medical emergency can cause bottlenecks that delay emergency care for patients who need it most. If you or a loved one aren’t feeling well, consider these alternative options based on symptoms:

 

  • 24/7 Video Visit On Demand: Get care anytime, anywhere through the MyChart patient portal for many urgent needs.
  • E-Visit: Get online care from an Essentia provider 24/7 through MyChart for common conditions.
  • Primary care visit or a virtual video visit: This is best for common illnesses such as cold (cough, congestion), flu or fever, sore throat, eye redness, nausea or vomiting, ear pain or rash.
  • Urgent care or walk-in care: For symptoms such as low-grade fever, migraines, mild but ongoing nausea or vomiting, or persistent cough.
Go to the ED if you’re having trouble breathing, chest pain, severe pain or serious injury, severe stomach pain, sudden numbness or weakness, fainting, confusion or suicidal thoughts.
 
Not sure where to start? Call the Essentia Nurse Care Line at 1 (800) 714-4646; access MyChart; or go to the Essentia Health same-day care webpage. You also can learn more about immediate care options with this convenient online tool.
 
“We have a number of ways to ensure our patients receive the right level of care, based on their symptoms,” said Dr. Josh Honeyman, an emergency medicine physician at Essentia. “These include same-day options so we can get you in right away. We’re experiencing an especially challenging flu season, and we want to do everything we can to keep people healthy and out of the hospital.”
 
The most recent data from the Minnesota Department of Health, logged Dec. 21, 2025, show more than 5,100 cases of influenza statewide. That compares to fewer than 1,900 cases of influenza two weeks prior. High rates of COVID-19 and RSV also are stressing health care resources.
 
 
MORE ESSENTIA HEALTH NEWS
 
Visit the Essentia Health Newsroom for other important updates, patient stories and media resources.



ABOUT ESSENTIA HEALTH
 
Essentia Health’s mission is to make a healthy difference in people’s lives. An integrated nonprofit health system, Essentia relentlessly pursues that mission at our 14 hospitals, 80 clinics, 30 retail pharmacies, six long-term care facilities, three assisted living facilities, two independent living facilities, seven ambulance services and one research institute. Essentia has about 15,500 employees, including 2,350 physicians and advanced practitioners who provide expert, compassionate care. We’re privileged to serve patients in Minnesota, North Dakota and Wisconsin.




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